OpenOffice.org Readies New Version 
As
Linux Desktop Pushes Forward  

Open Source fans take note.  OpenOffice.org is nearly ready to offer Release 1.1 of its Office Suite, with a number of new features.  These include a more contemporary look and feel, a faster initial load time, support for complex text layout, additional support for Arabic, Hebrew, Thai and Hindi, and two real treasures (easily worth the price of admission) – Native Export to PDF and Flash.  These are, of course, high-ticket items in the proprietary software world.  

Sam Hiser, marketing lead for OpenOffice.org reports that nearly 20 million copies of OpenOffice have been downloaded so far, but counting copies in use – or comparing them to copies of Microsoft Office in use – is very difficult.  For example, counts of Microsoft Office include all of the copies ever shipped, Hiser points out, including those that have presumably been replaced by subsequent updates to later versions.  But no one has accurate data as to how many copies should be subtracted as no longer in use.   

For that matter, we’d add, no one knows how many copies of any open source product are actually in use.  On the one hand, a download doesn’t necessarily mean the product then gets used permanently – lots of people download software out of curiosity and discard it or set it aside, unused, after they’ve had a chance to look it over.  Others are unable to implement it satisfactorily.  That is balanced, we’d bet, by the fact that there are no legal limits to copying open source applications.  A single OpenOffice download could represent one user or it could be the download to a network that was then distributed to ten or a hundred users.  No one knows.  

Surveys, using good statistical techniques, are the best way to determine actual usage.  Eventually, we will hope this information can emerge.  OpenOffice aficionados hope that with the huge markets in Asia, Africa, and parts of South America interested in OpenSource, even with relatively slow growth in the North American market, OpenOffice will have a very large installed base over the next 3 to 5 years.   

Hiser is nothing if not ambitious for his product.  He says a “50% global office suite market share is a reasonable or natural minimum target market share objective, say, for the 10-year span.”  For that he will need not only the continued improvement of Open Office’s feature set and its expansion to new platforms (Macintosh is next, moving beyond a partial implementation to a fully compatible one with the Aqua interface) and new markets, but also a well documented and publicized tracking of increasing market share.  It’s no secret that customers like to follow success, so it is growing market share that will, in the end, determine where customers will choose to go.  

You can download a copy of OpenOffice 1.1 RC4 (Release Candidate) at http://www.openoffice.org/.    

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