Linux Comes Of Age:  Linux And The Enterprise

When an industry, especially a technology-based industry is young, it's all about weird guys, eccentrically dressed, whispering secrets.  The conversation is deliberately maintained at a jargon level, designed to keep the suits at bay - in the beginning, it's not about business. Linux was like that only a few years ago.

At LinuxWorld this week in New York City, it was very clear that Linux had moved to a different point in its cycle.  Of course, the geeks were still around, and honored as the holders of the special knowledge, but they were far out-numbered by the suits.  Linux is now a very respectable business operating system and all the big boys were out in force, meeting with customers and partners, and assuring press and analysts that they were important - maybe leading - players in this newest computer industry reconfiguration.

The themes were very clear:

Everyone Into The Water; The Game Is On

Every big player (except Microsoft - see below) has played a Linux card; a few are in their second or third round.

But commitment levels vary widely, from major strategic commitments

(IBM) to alternative offerings (Sun).  We suspect we'll continue to see shifts in resources and product ratios as Linux picks up steam.

The Focus Shifts To Enterprise Linux

Emphasis is shifting from viewing Linux as this nice alternative operating system, but it's not ready for prime time, mission critical stuff, to filling in the enterprise requirements that allow customers to consider Linux as a top-to-bottom possibility for many - perhaps any - projects. 

Big vendors lead the charge here (they have perhaps the most to gain - and the most market share to protect), but a growing number of smaller vendors are joining them as partners, providing the elements of systems management, functionality, and support that will ultimately make Linux a complete environment.

It's Not A Science Project Any More

Customers are more interested now in buying Linux in traditional IT guise, as part of a complete solution, rather than as part of a Do It Yourself kit of piece parts, downloaded from the Internet, and gingerly (and loosely) integrated by a tough-to-acquire Linux wizard.  You can see that in the number of products that are being delivered integrated with their logical partners, with the drive to offer products in more user- (or at least administer-) friendly interfaces, and with the interest in buying products with traditional kinds of support.

All this may make Linux less romantic, but it will make it a lot easier for customers to consider it as a robust business platform, with a growing ecosystem of application software, support, and other services.

The Business Of Linux

One piece remains to be resolved.  We have plenty of business models for Linux application software and middleware. 

 ISVs can choose to follow a straight open source model, offering the software under the GPL or another "free" license, and derive revenue from support or consulting.  

ISVs can simply treat their Linux ports as they do their other software and sell it for appropriate prices, choosing the licensing model of their choice (typically a per server fee plus an annual maintenance fee for support and upgrades).  

Some ISVs choose both, offering customers the choice of a GPL license, which requires that they give back any new code or a Commercial license which permits the customer to hold his code as proprietary intellectual property.  MySQL, for example, a well-known Linux data base product, offers this type of licensing.

But the Linux distributions themselves are a more complex issue.  There is greater pressure on them to remain "pure" and not charge for the open source distribution and to require that additions (potential enhancements) to the operating system by offered to the community for future inclusion in the kernel.  It's tough to support a growing company, pay its staff, and provide support and even-increasingly sophisticated enhancements to the operating system without a reasonable income source.

The distributions have tried selling consulting and support and can make some money that way.  It's also possible to offer different versions of the distributions, with different prices:

  1. Free downloads with minimal (typical Open Source community) support

  2. Shrink-wrapped software with documentation for a small fee

  3. Advanced versions of the software with documentation for a larger fee

  4. Graduated levels of support for normal support costs.

These last two items are clearly aimed at corporate users who are accustomed to paying for what they need and would generally prefer a more structured and reliable (not to say traditional) software delivery and support environment).

There may be other models available.  We suspect that this will be an important year to explore those options.

United Linux, for example, is an attempt to make the smaller Linux distributions more financially sustainable by providing joint marketing and other services and obtaining support for them from some of the larger systems vendors (such as IBM and HP).  But to us, this seems to point to the possibility that an open source operating system needs to be paid for - directly or indirectly - and perhaps an indication that we need to start thinking about how to insure this occurs in an orderly fashion, without disturbing the amazing community of dedicated and passionate technologists who create and improve the open source code.

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