Avcom Turns To The East

A few months ago, we wrote http://www.wohl.com/wa03-34.htm about how high-end Systems Integrator Avcom decided that it was time to take their money and go out of business – sales were flat, business was frustrating, and there was no sign anywhere of an upturn.

But on the east coast, Rob Wolfe, who had been running Avcom’s east coast business, decided he could definitely make a go of it, by being very lean and focused.  He had, in fact, been trying to buy his region out for some time and ended up buying Avcom’s name, web site, and phone numbers, in an effort to assure some consistency. He also purchased some of Avcom’s business equipment and was one of five buyers of their East of the Mississippi customer list.  Wolfe figures that in a relationship business like Avcom, with some work he’ll get to keep most of those customers.

Renamed Avcom East, the business is a curious mix of new and old.  On the one hand, most of the employees, like the customers, are familiar.  On the other hand, the company is treated as a new business, so Wolfe had to get recertified by each of its vendor partner. These include Sun, Oracle, Veritas, Cisco, and StorageTech. 

Wolfe plans to beef up his software offerings.  He views hardware as a loss leader and a door opener.  “Sun get us in the door,” he says, “especially since we don’t sell any other UNIX platforms or NT.”  But we’re just another reseller in the high-end hardware market, hoping to also get the plumbing infrastructure sale.  That’s a tough sell, with as much as a one year sales cycle.

We asked Rob Wolfe if he intended to offer Linux and he replied that Avcom East to get one of their techs Red Hat certified to hedge their bets.  If the customers want Linux, they’ll want to be able to provide it.

Avcom East will specialize in:

Mid-market organizations, especially in partnership with horizontal and vertical specialty software and consulting firms vs. the big consulting shops
 

Infrastructure software (the “plumbing”), including some customization and integration.  For example, they sell cluster agents for fail over when the customer will be installing Siebel. 

But they don’t themselves sell applications or do application integration; that’s for their partners.  They’re particular interested in partnering vertical applications partners who specialize in areas like Patriot Act Compliance and Sarbanes-Oxley compliance. 

Wolfe takes a realistic view of the today’s market.  He sees it as stagnant, even possibly deflationary, and that’s scary.  But he’s confident that Avcom East is prepared to out-execute its competition.  “We’ve built the company to be nimbler, with a leaner infrastructure and lots of outsourcing,” he explained, “and we use part-timers where we can.”  He went on to note that while they expect positive cash flow this year, they’re prepared to tough it out for much longer than that.

He’d call them “cautiously optimistic.”  We’d call them tough, market savvy, and ready to do business.   

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