Lotus Moves To Next Generation Software

Lotusphere is an annual gathering of the clan, a chance for Lotus users and the developers who support them to get together and enjoy their community while getting a preview of things to come.  We’re there mainly for that preview – and to see some friends.

There were a number of important announcements, both for existing Lotus users, and potential new customers:

Next-Gen E-Mail

Lotus announced a new, less expensive, standards-based e-mail solution, based on IBM WebSphere and DB2.  It allows organizations to offer email to deskless workers such as retail clerks, factory floor and assembly line employees. These users typically receive a lower volume of messages and require a solution that is both intuitive and easy to use with little or no training.  The solution is browser-based and can be used to complement an existing IBM Lotus Domino messaging system or for an organization that needs a from-scratch environment.  This new e-mail environment can help provide customers a cost-effective method to extend and tailor their overall messaging solution to help maximize communication and employee productivity.  For example, it might provide e-mail to factory floor workers through a walk-up kiosk or a shared terminal.

This new e-mail solution is built for enterprise customers and provides high levels of e-mail fidelity and interoperability across heterogeneous computing environments with high scalability and overall performance. IBM's new e-mail product supports the directory integration and administration of an organization's existing messaging infrastructure to allow customers to extend their IBM Lotus Notes and Domino infrastructure while maintaining the ability to adapt to evolving business needs.

New E-Learning Components

IBM has upgraded its e-learning offering with The Lotus Learning Management System, a flexible, standards-based portfolio of e-learning components. The enterprise-class learning management system enables integration with existing infrastructure as well as other e-learning systems and can scale smoothly from departmental implementations to enterprise-wide applications.

IBM is also launching an e-learning content validation offering which can simplify the implementation of course content for Lotus Learning Management System customers and business partners.  This answers what has, in the past, been a problem for customers who wanted an easy and less expensive way to get started.  The "Ready for IBM Lotus Learning software" offering validates third-party content for compatibility with Lotus e-learning software.  . The IBM Lotus Learning Management System is designed to help businesses rapidly set up a centralized training environment that can scale to accommodate geographically-dispersed employees, customers and business partners.

The Learning Management System complements IBM's portfolio of e-learning offerings including strategy development, content development, integration and outsourcing. The Lotus Learning Management System is the second module in IBM's e-learning portfolio. The first module, the Lotus LearningSpace - Virtual Classroom shipped in October 2002.  The Lotus Learning Management System solution, comprises an Authoring Tool, Learning Management System, Content Delivery Server and Offline Learning Client, is a strategic blend of advanced administrative and technical features.

Collaboration Tools For The IBM WebSphere Portal

IBM has added collaboration tools to its WebSphere Portal offering which will allow users to more easily work with team members without the need to integrate additional applications. 

They allow users to interact with multiple collaboration applications – corporate white pages, organizational charts, instant messages, team workplaces and virtual meetings – quickly and efficiently to increase individual and organizational productivity. These pre-configured capabilities of WebSphere Portal, which IBM is calling Collaboration Center, help companies support their global workforce by delivering collaborative portal applications to business users.  This allows users to support activities easily regardless of location and to firm inter-location, inter-disciplinary teams.

IBM also used Lotusphere to announce enhancements to its mobile IM platform with the announcement of Sametime Everyplace 3, which offers presence awareness with mobile phones, the Pocket PC and Palm devices.

IBM Research Lab  

Of course, my favorite time at any Lotus conference is a visit to the IBM Research Lab, where IBM Fellow Irene Greif and her colleague Dan Gruen have arranged for a number of IBM researchers to share their projects-in-progress.  This time they also held a conference session on Glimpsing the Future:  The Research Behind Lotus Products.  Here are some highlights.

IBM Researchers continue to look at the problem of how to usefully manage our overflowing In Baskets.  They consider ways to visualize email via customized interfaces, perhaps sorting by time, user rules, or various collections (such as topics or networks of people).

A particularly interesting demo was MoMail, a look at the problem of mobile mail, with its small screen and difficult problems of data entry.  It emphasized innovative ways to navigate quickly to related groups of items, a quick first pass, the ability to browse, defer, annotate, delete, and to search on-line or off-line.  Researchers have progressed to building prototypes and can apply their lessons not only to mobile mail, but also to desktop environments such as portals.

Instant Collaboration is a bridge between ad hoc communication and formal communication.  It offers tools to explore how collaboration evolves, in context.  It does this by building blocks of collaborations, each containing one shared item.  These possess awareness, membership and persistence and are, in effect, small shared workspaces.

We also revisited ongoing work on Reinventing Email, which we saw (and wrote about) last year.  We continue to campaign for this to appear in productized form.

We also had fun interacting with a “help design calendar and scheduling” research project and an opportunity to see BlueSpace, an Office of the Future that is a joint project of IBM and SteelCase.  

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